MelBet and Responsible Gambling

Gambling is primarily entertainment. Unfortunately, not everyone can control emotions when it comes to money. The desire to get your losses back or hit the jackpot can become an obsession.

Betting should be fun. If you get frustrated, worry about the results, or bet continuously for a long time, this may be a sign that you need to take a break and rethink the impact of betting on your life.

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  • Bet history

    Monitor your gaming activity

  • Transaction history

    Calculate your expenses

  • Deposit limits

    Account control and management

  • Protection of minors

    Player security

  • Terms and Conditions

    General provisions and rules

MelBet's core principles for responsible gambling

  • We talk openly about the warning signs of problem gambling and ensure all our players have access to the information they need if they feel the necessity to seek help.

  • Our gaming environment is based on three core principles: real justice, real safety and real prevention.

  • We allow our online players to set their limits, including in relation to their spending. These can be either self-exclusions on a voluntary basis or monetary limits on the game. You can easily request a reduction in these limits at any time.

  • We do everything to ensure that the client gets a complete understanding of our services and the risks associated with gambling for money:

    • we talk in detail about how bets, promotions and bonuses work;
    • we do not use advertising techniques that help to attract minors and people who are easily suggestible;
    • we warn you about the possibility of losing.
  • We expect our clients to have a sensible approach to betting on sports and other events. In a responsible gaming environment, the player themselves must make sure they are aware of all the risks.

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Responsible player

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    Knows that gambling is for entertainment only

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    Sets a certain time limit for gambling on a daily, weekly or monthly basis and sticks to it

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    Does not use gambling as the main source of income

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    Sets a specific budget for the day, week or month and sticks to it

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    Takes regular breaks between gaming sessions

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    Plays only with money he can afford to lose and treats any money lost as the cost of entertainment

Protection of minors

Our advertising is aimed exclusively at adults who do not have serious psychological problems.

    MelBet company:
  • Does not allow minors to play and uses all available means to verify that clients have reached the age of majority in accordance with the laws of their country.

  • We regularly check player profiles to ensure the information they provide is correct.

  • If there are any doubts regarding the authenticity of the documents, additional verification may be conducted. For example, MelBet may request notarized paper copies of the documents or video identification. For standard verification, photos of the ID document and a utility bill usually suffice.

Unfortunately, verification does not guarantee a 100% result when a minor player has access to other people’s personal data. And if this information is provided voluntarily by adults, it is very difficult to do anything. The protection of minors largely depends on their family members. If you share a computer with a minor, you must be sure they do not have access to your logins, passwords and bank details. Teenagers may use documents and financial details of their parents, so it is important to be attentive to their hobbies. To restrict access to online gambling for minors, you can install special programs, such as Cyber Patrol or NetNanny.

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MelBet’s tips for responsible gambling

Every player must know the basic rules of responsible gambling to organize their game process. Their observance will help protect against the negative consequences of gambling addiction. So that the game brings only pleasure, please do not abuse it, observe and follow the following rules of responsible gambling:

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Signs of gambling addiction

Representatives of the American Psychiatric Association point out signs of gambling addiction, which can be the manifestation of four or more symptoms from this list within the last year:

  • Persistent and repeated need to gamble, causing clinically significant impairment, expressed by at least four signs present in the gambler within 12 months;

  • The need to increase the size of bets to achieve the desired thrill;

  • Anxiety and irritation when trying to shorten the game time or leave the game;

  • Unsuccessful attempts to control your gambling addiction, reduce your gaming time or quit playing;

  • Preoccupation with gambling (e.g., constantly thinking back to past gaming experiences, thinking about how to gain an advantage in the game or to find funds to play, and planning the next opportunity to play);

  • Many people, weakened by games, feel depressed (feelings of helplessness, guilt, anxiety, depression);

  • Returning a few days after the loss to win your money back (recover your losses);

  • Lying to hide the level of involvement in the game;

  • Gambling jeopardizes relationships with loved ones, work, education or career prospects;

  • In case of lack of funds due to gambling, a person switches the solution of these problems to others;

  • Gaming behaviour is not explained by manic disorder.

MelBet recommendations

MelBet recommends that customers ask themselves a few simple questions from time to time:

  • Do you have difficulty controlling your gaming budget?

  • Do you borrow money to place bets?

  • Have you started to have disagreements with family and friends over the cost of placing bets?

  • Is your maximum deposit constantly growing?

  • Have you begun to pay less attention to other usual interests and hobbies?

  • Are you downplaying your spending and how passionate you are about the game?

  • Do you feel depressed due to gaming failures?

Important

If the answer to most questions is yes, you should consider stopping or at least switching to safer gambling. It's never too late to admit addiction.

If the problem with gambling control is too serious, you cannot do without professional help. There are many international (GamblingTherapy, Be GambleAware) and local organizations that support people with severe gambling addiction. It is easy to find contacts of such communities in your country in open sources. In any case, everything depends on the player’s will. Until they admit the problem, it will be difficult to help.

Remember that you should never gamble when you are under the influence of alcohol or drugs.

Self-exclusion: how to pause the game

Self-exclusion from gambling sometimes becomes the only way to deal with the problem. First of all, you need to withdraw money from your account. Of course, nothing prevents you from making a deposit if you really want to bet, but this will at least delay the process of returning to the game and give you time to think. You can also block access to the site in your PC and mobile devices browser. The support of a supervisor who regularly checks whether their charge has any gambling expenses is very helpful.

Self-exclusion from bookmakers is the most radical method of restriction. If you don't want to take time out, you can plan your allowable monthly betting expenses and allocate a specific time to play on the platform. By setting a budget for your bets, you will remain in control of your finances.

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